The Service Fee is a small fee charged to clients when using our platform to book sessions through Helpspace. This fee is added to the session fee you charge to the client for your session.

The Service Fee covers the cost of marketing in this intensely competitive space, as well as operational expenses, maintenance, and our U.K.-based support team that work to ensure a seamless experience for both clients and therapists.

Therapists can view the GBP amount of the Service Charge for each of their session types in their dashboard at https://www.helpspace.org.uk/dashboard/update-profile. The amount is displayed in the My Fees section.

The Service Fee percentage may be subject to change, and any updates will be communicated to all users in advance. For further detail, please see the Terms and Conditions.