Technical help for using the Helpspace platform.
How can I delete my Helpspace account?
Learn how to request account removal.
Written by the Helpspace team
Updated a year ago
How do I log in to my account? I don’t see any place to enter a password…
Learn how to log in to your Helpspace account.
Written by the Helpspace team
Updated a year ago
How do I view My Counselling Sessions in my Helpspace account?
Learn to manage your counselling sessions.
Written by the Helpspace team
Updated a year ago
Where can I view my billing history?
Learn to view your billing history.
Written by the Helpspace team
Updated a year ago
Can I share my account with another person?
Learn about why your account should not be shared.
Written by the Helpspace team
Updated a year ago
Can I change the email address associated with my Helpspace account?
Learn how to change the email address you use with Helpspace.
Written by the Helpspace team
Updated a year ago
I booked an appointment, but I don’t see a confirmation email for the appointment. What should I do?
Learn how to check if a session is correctly booked.
Written by the Helpspace team
Updated a year ago
Can therapy be done over the phone, as opposed to via video meeting?
Learn about phone therapy, as an alternative to video-call therapy.
Written by the Helpspace team
Updated a year ago