What if I need to cancel a session due to illness or a personal emergency?

Learn what to do if you need to cancel a session at short notice.

Written by the Helpspace team

Updated a year ago

Why Stripe May Withdraw Funds from Your Account: Refund Processing Explained

Understand why Stripe may withdraw funds from your account for the purpose of processing refunds.

Written by the Helpspace team

Updated 8 months ago

Resolving a Negative Balance in Your Stripe Account

Learn how to resolve a negative balance in your Stripe account. This occurs only rarely due to refund processing.

Written by the Helpspace team

Updated 8 months ago

How to Inform Your Client About the Helpspace Refund Policy

Communicate the Helpspace cancellation and refund policy to your client during their Initial Session.

Written by the Helpspace team

Updated 7 months ago