helpspace therapist profilehelpspace therapist profile
helpspace brand

The agency for online counselling & psychotherapy professionals in the UK

Join Helpspace today for free. Helpspace actively promotes your therapist profile, to help you stand out from the crowd. Easily acquire clients that want to work in the way you offer, making therapy a rewarding experience for both therapist and client.

Join Helpspace today
helpspace therapist profile

Helpspace is an agency for online counselling professionals in the UK. We promote your therapist profile on www.helpspace.org.uk via focused online advertising.

What is Helpspace?

book therapy sessions
Connecting client & therapist

Helpspace connects you with clients whose client-preferences fit what you offer as a therapist, so that you can spend less time on admin and emailing, and more time working with highly engaged clients.

book therapy sessions
Reducing your admin

Use the intuitive online calendar to make managing bookings a breeze. Spend less energy on admin, emails, and invoicing. With integrated appointments, automated payments, email-reminders and video-conferencing for your sessions.

book therapy sessions
Marketing managed for you

Helpspace manages focused online advertising on your behalf, to get your profile noticed by clients who are actively searching for the kind of help you provide. Stand out from the crowd with done-for-you profile marketing.

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Run by counsellors, for counsellors

Creating your profile is free! Therapists only pay a commission for a successful referral. Confirmations, reminders, video-meeting links, and payments are all automated through your calendar. Get paid in advance into your secure account.

How Helpspace works

You indicate your availability

When you have space for new clients, you indicate your availability to meet new clients in an Initial Exploratory Session, by adding a bookable Initial Session Slot to your profile.

Initial Exploratory Session

Helpspace markets your profile. A prospective client browsing Helpspace books your available Initial Session Slot. You get to know each other in the Initial Session via video-call.

Follow-up sessions

If it feels right to work together, you can book follow-up sessions for your client in your calendar. Only you can book follow-up sessions: You maintain full control over your boundaries.

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How Helpspace works to promote and enable your private practice

Connecting client & therapist

By asking clients about their preferences, and you about your work style, Helpspace directs clients to your profile whose preferences match what you offer as a therapist.

Clients who see your profile will be more likely to engage with the way you work.

Reduce your admin - Helpspace also provides you with an easy-to-use practice management system, purpose-built to minimise the emailing and administrative tasks which take up so much of your non-contact time as a therapist.

Leaving you more time to work with clients and invest in self-care.

Helpspace promotes your profile

Helpspace uses focused online advertising to help you reach prospective clients.

As a therapist, you are primarily interested in helping your clients, engaging with CPD, and investing in self-care.

Marketing done-for-you - Effective online advertising involves much specialist knowledge around keyword targeting, bid optimisation and conversion tracking. As a therapist, managing the complexities of promoting yourself online is likely the last thing on your mind.

At Helpspace, we do this for you, and promote your profile on your behalf.

Supporting counsellors -Helpspace also offers counsellors first-in-class support to help you get the most out of your profile and the Helpspace agency.

Manage appointments from your online booking system

Bookings, reminders and video-sessions are easy with your Helpspace booking system

Helpspace counsellors schedule all therapy sessions using their Helpspace online calendar. This makes managing bookings, payments, cancellations, reminders and video-sessions easy, leaving more time for working with clients, and self-care.

Bookings - Easily book your client's next session in your Helpspace calendar. Havefull control over your time and availability.

Reminders - Fully automated email reminders for both therapist and client. Less missed appointments, easily managed cancellations, and more happy clients.

Automated payments - Get paid in advance for your sessions through our automated payment system. Say goodbye to awkward discussions about payment with clients, so that you can focus on therapy, rather than fees.

Video-Sessions - Simply click the video-call link in your calendar appointment start the video-session with your client.

Helpspace promotes your profile

Helpspace uses focused online advertising to help you reach prospective clients.

As a therapist, you are primarily interested in helping your clients, engaging with CPD and investing in self-care.

Marketing done-for-you - Effective online advertising involves much specialist knowledge around keyword targeting, bid optimisation and conversion tracking. As a therapist, managing the complexities of promoting yourself online is likely the last thing on your mind.

At Helpspace, we do this for you, and promote your profile on your behalf.

Supporting counsellors - Helpspace also offers counsellors first-in-class support to help you get the most out of your profile and the Helpspace agency.

Manage appointments from your online booking system

Bookings, reminders and video-sessions are easy with your Helpspace booking system

Helpspace counsellors schedule all therapy sessions using their Helpspace online calendar. This makes managing bookings, payments, cancellations, reminders and video-sessions easy, leaving more time for working with clients, and self-care.

Bookings - Easily book your client's next session in your Helpspace calendar. Havefull control over your time and availability.

Reminders - Fully automated email reminders for both therapist and client. Less missed appointments, easily managed cancellations, and more happy clients.

Automated payments - Get paid in advance for your sessions through our automated payment system. Say goodbye to awkward discussions about payment with clients, so that you can focus on therapy, rather than fees.

Video-Sessions - Simply click the video-call link in your calendar appointment start the video-session with your client.

Money & payment

Helpspace therapists only pay a commission for a successful referral. A 'successful referral' occurs when a client books an Initial Exploratory Session with you on the Helpspace platform.

Creating your Helpspace therapist profile is free! Unlike other services, Helpspace does not charge a subscription.

Billing and payments - Helpspace automatically handles client payments, refunds, and notifications for you, whenever you create or cancel a session in your Helpspace calendar. Designed from the ground up to reduce your admin, Helpspace allows you to focus on therapy with clients, rather than fees.

Commission - The price of the Initial Exploratory Session is paid to Helpspace as a commission for a successful referral. This assists Helpspace is offsetting the high costs of markeing in this competitive space.

Client service-fee - A small service-fee is also charged to the client on top of the cost of each session.

Helpspace continually re-invests this service-fee in online advertising on your behalf. We manage focused digital advertising to send prospective clients to your Helpspace profile page.

Your session fee, plus the Helpspace service-fee charged to the client is the final figure that appears on your Helpspace profile as the price of that session.

Getting paid - Helpspace therapists get paid into their secure Stripe account. Stripe is similar to Paypal.

Creating a Stripe account is mandatory to receive payments with Helpspace.

Why counsellors choose Helpspace

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Run by counsellors, for counsellors

As therapists ourselves, we understand the importance of maintaining boundaries, CPD, and investing in self-care.

Client preferences that match your work style

Helpspace's powerful client-questionnaire algorithm displays your profile to clients that match the way you work as a therapist.

First-class support for therapists

Our support team is here to help you get the most out of Helpspace, from optimizing your profile to booking new clients.

How to apply

Apply online

Submit your details and documentation using the easy Helpspace Onboarding Wizard. Tell us about your practice, professional body membership, insurance, qualifications and fees.

Review

A member of the Helpspace team will review your details, memberships, and documentation. If your application is successful you will be prompted to complete your full profile.

Go live!

Get access to easy referrals, an intuitive booking calendar, automated payments, built-in video calls, marketing done-for-you, and custom-built tools to manage your online practice.

We accept therapists who are:

Compassionate
We value and expect honesty, respect, genuine compassion and desire to help clients.
Reliable
We value and expect consistency in terms of keeping appointments, clear communication with clients and with the Helpspace team, as well as setting and adhering to the expectations within the therapeutic relationship.
Computer literate
We have worked hard to make Helpspace as easy-to-use as possible. However, you do need to be capable of using an online calendar to manage bookings, working via video-call, and managing basic settings on our platform.
Independent
We value and expect therapists to maintain their own calendar and manage bookings independently, and to engage and communicate well with their clients between sessions when necessary.
Willing to learn how our platform works
We have worked hard to make Helpspace as user-friendly as possible. However, as with all online platforms, there are some idiosyncrasies to how it works. We value an openness to learn and engage with how our platform functions.
Committed to keeping availability updated in their calendar
We expect therapists to routinely keep their Helpspace calendar updated with available initial session slots consistently and conscientiously for the coming weeks / months.

What do I need to join Helpspace as a practitioner?

Therapists are required to upload a current professional liability insurance certificate.

Please note that Helpspace only accepts practitioners that are registered / accredited with one of the following:

ACC: Association of Christian Counsellors
ACP: Association of Child Psychotherapists
ACAT: The Association of Cognitive Analytic Therapy
ADMP: Association for Dance Movement Psychotherapy
BAAT: British Association of Art Therapists
BACP: British Association for Counselling and Psychotherapy
BABCP: British Association for Behavioural and Cognitive Psychotherapies
BADTH: British Association of Dramatherapists
BAMT: British Association of Music Therapy
BPS: British Psychological Society
BAPT: British Association of Play Therapists
BPA: British Psychodrama Association
BPC: British Psychoanalytic Council
BICA: British Infertility Counseling Association
COSRT: College of Sexual and Relationship Therapists
COSCA: Counselling & Psychotherapy in Scotland
EAGT: European Association for Gestalt Therapy
EMDR UK: EMDR Association UK
FDAP: Federation of Drug & Alcohol Professionals
FTAI: Family Therapy Association of Ireland
HCPC: Health and Care Professions Council
HGI: The Human Givens Institute
IAHIP: Irish Association of Humanistic & Integrative Psychotherapy
IACP: Irish Association for Counselling and Psychotherapy
ICF: International Coach Federation
ISST: International Society of Schema Therapy
NCAC: National Counsellor Accreditation Certificate
NCPS: National Counselling and Psychotherapy Society
NCS: National Counselling Society
PTUK: Play Therapy UK
PSI: Psychological Society of Ireland
UKCP: United Kingdom Council for Psychotherapy
UKAHPP: UK Association for Humanistic Psychology Practitioners
UKATA: UK Association for Transactional Analysis

As a practitioner on the Helpspace platform, you must be in ongoing supervision, as per the requirements of your Professional Registration Body.

A professional space, free from distractions is a must for offering online therapy via Helpspace.

High-speed Internet with reliable connectivity is essential for offering sessions via the Helpspace video-meeting app.

The age, speed and available space on your computer can dramatically affect its ability to render video-meetings effectively. Ensure that your computer is fit-for-purpose.

Please note that an application does not guarantee acceptance to the Helpspace platform.

Practitioners are accepted based on a range of factors, including current demand.

Carefully following the instructions in the online application form will greatly increase the likelihood of a successful application.

To avoid disappointment, please make sure you meet the criteria described on this page, and follow all instructions carefully.

Register here to create your new Helpspace profile

Create your free Helpspace Profile

Once registered, you will be guided through the process of creating your Helpspace profile.

Fill in your information and remember to have the following ready to upload:

  • Qualification certificate (e.g. degree certificate)
  • Professional insurance certificate
  • Professional body registration number (plus logo & certificate, only if applicable)
  • A high-quality profile picture (head / head & shoulders only)

Once we have verified your information and you have familiarised yourself with how Helpspace works, Helpspace will guide you through setting up your secure payments account, and taking your profile live!

Join Helpspace Today
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If you have a question, we would love to hear from you!

Have a question? Contact us!

Contact form

Get in touch with us via our contact form. We respond to all queries within 24 hours on business days. You can also request a call-back .